Delivery Policy


  • Shipping Costs & Carriers
    • We offer Domestic and International shipping, Express Shipping and Standard Shipping. Please contact us for special requests, we are happy to accomodate! 
    • We use FedEx and UPS as shipping carriers and rates are based on FedEx/UPS prices. Our items are often bulky and packaged specially, so rates are adjusted based on weight and dimensions
    • We also reserve the right to charge shipping processing fees that are calculated at checkout
  • Order processing time & delivery speed
    • We typically process orders as they come in. If you place an order before 2pm, you can expect it to be shipped out the same day.
    • We suggest you track using the tracking number provided with the order. Once it is shipped from our warehouse, delivery time is dependent on the carrier.
  • In the event of any delays or service interruptions, or if an item arrives late or damaged, please call 212-354-6711 and our customer service team will help you with a resolution

Copyright © 2022 SPANDEX HOUSE INC. Powered by Magento. Ivaninfotech is responsible for creating all accessibility requirements. Spandex House & Ivan Infotech are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines in this website.